Disney Plus down: Company responds after users report widespread login issues
Disney Plus has suffered a widespread outage that left thousands of users unable to access the streaming platform, prompting the company to acknowledge the issue and begin work on a fix. Users across several countries reported problems with the service, with many saying they were unable to log in or
By Toi Tech Desk
Disney Plus has suffered a widespread outage that left thousands of users unable to access the streaming platform, prompting the company to acknowledge the issue and begin work on a fix.
Users across several countries reported problems with the service, with many saying they were unable to log in or use the app.
Data from outage tracking website DownDetector showed a sharp rise in complaints.
Login issues accounted for nearly half of all reports, while others involved problems with the app and server connections.
Acknowledging the outage in a post on X (formerly Twitter), Disney Plus said: "We’re currently investigating issues affecting login for some users and hope to have this resolved soon.
Thank you for your patience!"Thousands of users report Disney Plus outageReports of problems first began appearing on Thursday, June 18 night in Australia before increasing significantly on Friday, June 19 morning.
The outage appeared to affect users globally, including subscribers in the United States and other regions.According to reports, more than 50,000 users worldwide experienced issues accessing Disney Plus during the disruption.
Many users said they were unable to sign in to their accounts, while others reported that the app was not functioning properly.The outage disrupted access to live content available on the platform.
Some subscribers reported missing live sporting events, including a Major League Baseball game between the New York Yankees and Chicago White Sox that was being streamed on Disney-owned services.Disney Plus acknowledges issueThe streaming platform's support team responded to several user complaints on X.In one reply, the company said: "We’re sorry to hear about this experience.
Our team is already aware of the instability that’s occurring and is working to fix it as soon as possible."In another response, Disney Plus wrote: "We’re aware of it and working to resolve it as quickly as possible!"Disney Plus services restored The company later confirmed that the issue had been fixed."We’re happy to report this issue is resolved! Thanks again for your patience while we worked through this," Disney Plus said in a follow-up message.Get the latest technology news and updates.
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